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About Us

Making A Purchase

Making a purchase could not be easier. Just browse the store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

LPM-Online accepts PayPal only. If you do not have a PayPal account, the shopping cart process should point you to their site to open an account using your bank account.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake or cancel the shopping cart directly on the server. If you want to cancel your order this can be done but please try to be quick to inform us if you change your mind, orders get processed and posted out very quickly!

Shipping And Handling

All orders are sent via Royal Mail from the UK. The cut off time Monday - Friday is 3pm and UK orders are usually delivered next day if ordered before that time (excluding Saturday and Sunday.)

International orders are dispatched in the same way and standard airmail takes around 10 - 14 working days, tracked and signed delivery aims to get the parcel to you in 5-6 working days. These times can vary depending on seasonal factors like Christmas and parcels will take longer.

There are no handling charges and postage is charged at cost.

Delivery Schedule

UK orders can be expected next working day if ordered before 3pm GMT

Outside the UK orders by standard airmail reach you in around 10 -14 working days and tracked and signed parcels usually take 5-6 working days. 90% of the time these estimates are correct however we have had delivery times much quicker and sadly on a few occasions, much slower and once posted from here can not make the royal mail or overseas postal services work any faster! However, if you think your delivery is running late, do let the web site know, parcels rarely, if ever get lost and do reach the destination.

Proof of posting is always obtained for non track and signed parcels.

Back Orders

We do not run a back order system, everything that is stock is shown on the website and items that are sold are immediately shown as such or removed in real time.

Tax Charges

All prices shown are the prices you will pay excluding postage.

Credit Card Security

No PayPal details and accompanying bank details are held on our servers. You will be directed to PayPal to make a payment.


We guarantee your satisfaction. If you are unhappy with any purchase, let us know and we will arrange on how to return it.

Reaching Us

If you need to reach us, please email us using the link on the store page. sales at lpm-online dot co dot uk

Privacy Policy

Little Plastic Men do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the UK Consumer Contracts Regulations.

You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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